Rules for Insurance of Foreign Tourists in Vietnam

1. General Regulations
   Article 1
2. According to the terms in these Rules, Global Insurance Company (GIC) provides insurance coverage for foreign tourists traveling to Vietnam, including Vietnamese citizens living abroad (hereafter referred to as the insured person), covering:
   a) Those visiting Vietnam for sightseeing, visiting friends or relatives, attending international conferences, seminars, congresses, sports competitions, artistic performances, or business.
   b) Those residing in Vietnam, such as experts, workers, students, members of diplomatic missions, or international organizations when traveling within Vietnam.
3. In case the insured person engages in activities such as surveys, explorations, dangerous performances, car racing, horse racing, or gambling, they are covered only if they pay the insurance premium to GIC according to the premium table and insurance amount.

Article 2
The insured person under these Rules is still eligible to participate in and benefit from other insurance policies.

1. Scope of Insurance

Article 3
The insurance scope covers the following risks:
a) Bodily injury or death due to an accident.
b) Illness or death not caused by an accident within the insurance period.
Accident, in this rule, refers to a sudden, unexpected force, outside the insured person’s control, which affects their body and is the sole and direct cause of their death or bodily injury.

III. Exclusions
Article 4
GIC is not responsible for covering:

1. Risks arising directly from the following causes:
   a) The insured person’s intentional violation of laws, regulations, or rules of tourism authorities or local government.
   b) The insured person’s intentional actions or actions of their legal heirs (the person designated to receive the insurance payout).
   c) The insured person being under the influence of alcohol, drugs, or other stimulants.
   d) War.
2. Costs arising from the following situations under Article 10.2:
   a) The insured person suffers from mental illness, pregnancy (in the case of a miscarriage due to an accident), or childbirth.
   b) The insured person continues treatment for injuries or illnesses that occurred before the insurance coverage started.
   c) Treatment or use of medicine not in accordance with the treating physician’s instructions.
3. Luggage damage as per Article 12, including:
   a) Loss of gold, silver, jewelry, precious metals, money, traveler’s checks, valuable documents (money, passports, driver’s licenses, tickets, etc.).
   b) Objects that are scratched or broken but still function.
   c) Confiscation or seizure by an authorized government agency.
4. Insurance Amount and Premium
   Article 5
5. The insurance amount for each insured person is specified in the premium table.
6. The premium will be calculated based on the coverage level and insurance period for each individual, according to the rates of GIC at the time of insurance.

Article 6

1. The premium is determined based on the information provided by the insured, the purpose of the trip, the scope of insurance, and the insurance period.
2. The insured person must pay the full premium within the specified period. If payment is not made on time, GIC has the right to cancel the insurance contract.
3. Benefits for the Insured Person
   Article 7
4. The insured person will receive insurance benefits according to the coverage level agreed upon in the insurance contract.
5. Insurance benefits include the following:
   a) Medical expenses due to an accident, including treatment costs, medications, and other expenses related to the treatment of injuries or illnesses caused by the accident.
   b) In the event of death, the beneficiary will receive the insurance payout as per the insurance contract.
   c) Insurance payout for luggage loss or damage, including cases where luggage is damaged, stolen, or lost during the trip.

Article 8
GIC will pay the insurance benefits to the insured person or their legal beneficiary within 30 days after receiving a complete and valid claim file.

1. Excluded Cases
   Article 9
   GIC is not responsible for paying insurance in the following cases:
2. If the insured person violates the law or intentionally causes harm to themselves or others.
3. If the insured person participates in dangerous activities such as car racing, fighting, terrorism, or entering war zones.
4. Damage caused by natural disasters, earthquakes, floods, or other force majeure events.

VII. Procedure for Insurance Claims
Article 10

1. In case of a claim, the insured person or their legal representative must notify GIC immediately after the insured event occurs.
2. The claimant must provide a complete set of required documents, including accident reports, medical records, death certificates (if applicable), medical bills, and other related documents.

VIII. Insurance Period
Article 11
The insurance period will be determined according to the insurance contract and may be extended or terminated based on the terms of the agreement.

1. Acceptance of Insurance Claims and Benefit Payment
   Article 12
2. GIC will verify and assess the insurance claim based on the conditions and information provided by the insured person.
3. After the verification process, if the claim is valid, GIC will pay the insurance benefits within the specified period.

Article 13

1. In case of a dispute regarding the insurance payout, the parties will attempt to resolve it through negotiation.
2. If negotiation fails, the parties can request the dispute to be resolved in court or by the appropriate legal authority.
3. Obligations and Authority of GIC
   Article 14
4. GIC is responsible for protecting the legal rights of the insured and ensuring timely and full payment of insurance benefits.
5. GIC has the right to request the insured person to provide information and documents related to the insurance claim.
6. GIC has the right to amend the terms of the insurance contract if there are changes in policy or other factors affecting the insurance.
7. Obligations of the Insured Person
   Article 15
8. The insured person must provide accurate and complete information related to the insurance when signing the contract and throughout the insurance period.
9. The insured person must pay the full premium on time.
10. The insured person must notify GIC immediately in case of an insured event.

XII. Termination of Insurance Contract
Article 16

1. The insurance contract may be terminated in the following cases:
   a) When the insured person requests termination and has fulfilled the premium payment obligations.
   b) When GIC finds that the information in the contract is incorrect or the insured person has committed fraud.
2. The insured person may request a partial refund of the premium if the contract is terminated early, according to the terms agreed upon in the contract.

XIII. Other Provisions
Article 17

1. All terms in this insurance contract will be implemented according to Vietnamese law.
2. The parties may agree to add other provisions to the insurance contract, but they must be clearly stated and agreed upon by both parties.

Article 18
Any amendments or additions to the insurance contract must be made in writing and approved by both GIC and the insured person.

Premium Table and Insurance Amount

1. The insurance amount is based on the choice of the insured person:
   a) In USD:
   • From USD 1,000 – 10,000 per person
   • 10% of the insurance amount per person
2. Premium rates:
   a) Basic premium:
   Insurance period | Premium rate per person/day/insurance amount
   • From day 1 to day 10: 0.015%
   • From day 11 to day 20: 0.012%
   • From day 21 to day 60: 0.010%
   • From day 61 to day 90: 0.008%
   • From day 90 onward: 0.005%
     b) Additional premium according to Article 1.2, Chapter 1 of the rules: 0.1%/insurance amount/person/competition/day
3. No deductible excess:
   If the loss in treatment costs under Article 10.2 or the value of luggage and items under Article 12 is equal to or less than 20 USD, the total compensation amount will be paid in VND.

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